Opened 5 years ago

Last modified 5 years ago

#1248 assigned defect

Problem with non latin characters in username

Reported by: butler Owned by: piotr
Priority: blocker Milestone: SasView 5.0.0
Component: SasView Keywords:
Cc: Work Package: Support Infrastructure


This problem was first reported in ticket #641 in August 2016 and closed as fixed in 5.0.

However very recently a new report came from a student at the Moscow State University that she had purchased a new computer and while SasView seemed to install with no problem it would not start. A look at the logfile showed exactly the same 3 line output described in the #641 ticket before ending without the stopping message. I asked her to try 5.0beta2 which still would not start after installation. Changing her username to an "English name" fixed the problem.

Clearly this is not fixed and will be very annoying to anybody using SasView on computers with non latin characters.

Piotr believes this may be a build system problem so tagging as support infrastructure workpackage for now.

Change History (2)

comment:1 Changed 5 years ago by butler

  • Priority changed from major to blocker

Raising for code camp (to prioritize most useful tasks) and only because it was supposedly fixed.

comment:2 Changed 5 years ago by piotr

  • Owner set to piotr
  • Status changed from new to assigned
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