Opened 6 years ago

Closed 6 years ago

#267 closed defect (worksforme)

Print preview doesn't work and then causes the graph to be very broken (Windows 7)

Reported by: Rob Dalgliesh Owned by:
Priority: major Milestone: SasView 3.1.0
Component: SasView Keywords:
Cc: Work Package: SasView Bug Fixing

Description

Selecting print preview from a graph gives a blank page.

Then selecting close leaves the graph completely broken (very large line size, some scaling issue with Wx?) often followed by a hard crash of SasView?.

Change History (8)

comment:1 Changed 6 years ago by ajj

Note that this was Windows 7 64bit

Tested on MacOS 10.9 and it works there.

comment:2 Changed 6 years ago by smk78

Just tested on my office W7 64-bit (32-bit SasView?) and it works fine.

There is a slight pause where you only see a blank page for a few seconds before the graph appears, but plotted fine and was able to close the window and continue in SasView?.

comment:3 Changed 6 years ago by ajj

Can you try clicking "Close" before the graph appears?

AJJ

comment:4 Changed 6 years ago by ajj

From Rob Dalgliesh:

This is a good one….
It works once I do a compatibility check.
i.e. get windows to think that it’s a winxp application….


It might be that your machine has been clever and remember that an exe named sasview.exe should be run like this.

AJJ: Do we need to instruct Win 7/8 users to do this?

comment:5 Changed 6 years ago by smk78

Can you try clicking "Close" before the graph appears?

No. Close button doesn't become active in time.

comment:6 Changed 6 years ago by smk78

Have just had a colleague install SasView? 3.0.0 for the first ever time on their W7 64-bit machine. Print preview works fine.

Also had Richard check operation on his office machine. Also fine.

Bottom line: No one else can reproduce Rob's observation at present.

comment:7 Changed 6 years ago by ajj

  • Work Package set to SasView Bug Fixing

comment:8 Changed 6 years ago by butler

  • Resolution set to worksforme
  • Status changed from new to closed
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